If you’re visiting London for the first time, chances are you’ll hop into a taxi at some point. Whether you’re heading from the airport to your hotel, exploring the city’s iconic sights, or catching a late-night ride after a show in the West End, taxis are one of the easiest ways to get around. But before you wave down a cab or book one through an app, it’s a good idea to understand how things work. London has a solid system when it comes to taxis, but there are still a few important London taxi rules and tips that every tourist should know.
In this guide, we’ll break down the essentials—from black cabs vs minicabs to fares, safety, and booking tips. Let’s make sure your first London taxi ride is as smooth as a cup of English tea.
1. There Are Two Main Types of Taxis
In London, you’ll find black cabs and private hire vehicles (PHVs). They both operate legally, but the rules are different.
Black Cabs (Hackney Carriages)
These are the famous London taxis you see everywhere—often black, but they can come in other colors too.
- You can hail them on the street or find them at taxi ranks outside train stations, airports, and popular areas.
- Drivers have passed the Knowledge of London test, meaning they know the city inside and out.
- Meters are used to calculate the fare.
These taxis are regulated by Transport for London (TfL), so you’re in safe hands.
Private Hire Vehicles (Minicabs)
These are cars you pre-book through an app, online, or via phone.
- You can’t hail them on the street—it’s illegal for them to pick you up without a booking.
- The fare is usually agreed upon in advance.
- Services like Taxi Turbo’s airport taxi transfers fall into this category.
If someone approaches you offering a ride on the street without you booking it first, it’s best to say no. It might be unlicensed and unsafe.
2. Fares and Payment: What to Expect
Taxi fares in London can vary based on the type of taxi, time of day, and distance.
For Black Cabs
- Fare is calculated using a meter.
- There are three different tariffs depending on time and day.
- The minimum fare is £3.80.
- Extra charges may apply for:
- Trips starting from Heathrow
- Public holidays
- Additional passengers
Most black cabs accept cash and cards, including contactless payments. Still, it’s polite to confirm before starting the journey.
For Pre-Booked Taxis
With minicabs or companies like Taxi Turbo, the price is fixed at the time of booking. No surprises.
This can be helpful if you’re planning a longer journey—say, a taxi from Heathrow Airport to central London or a Gatwick Airport taxi. You’ll know the cost upfront, which is great for budgeting during travel.
3. Child Seats and Accessibility
Traveling with kids or have mobility needs? London taxis are surprisingly accommodating.
- Black cabs are wheelchair accessible and can carry up to five passengers.
- Some also carry child booster seats, but not all. It’s best to ask when booking, especially with pre-booked services.
For added comfort, you can request a child seat while booking with our family-friendly services or bring your own travel booster.
4. Tipping Etiquette
Tipping isn’t mandatory in London, but it’s appreciated.
- Most people round up to the nearest pound or add a small amount (about 10%).
- If the driver helps with luggage or goes the extra mile, feel free to tip more.
Just remember—it’s totally up to you and not expected.
5. Taxi Scams: What to Watch Out For
London is a safe city, and the majority of taxi drivers are honest and professional. Still, you should stay alert and avoid common scams.
Here’s how to stay safe:
- Never get into an unbooked minicab. Stick to black cabs or pre-booked services.
- Don’t accept rides from strangers at airports or nightlife spots.
- Always check the driver’s ID and license displayed in the taxi.
- Use a trusted company like Taxi Turbo or an official app.
Need more tips on staying safe? Check out our article on how to avoid taxi scams in London.
6. Booking Tips for Tourists
If you’re flying into London, booking a taxi in advance is a smart move—especially if you’re arriving late or with heavy luggage.
Here’s how to make things easier:
- Pre-book your airport transfer through a reliable provider like Taxi Turbo
- Use services that offer flight tracking, so your driver waits if your plane is delayed
- Ask about meet and greet options at the terminal
- Get a confirmation with driver and vehicle details ahead of time
This applies whether you’re arriving at Stansted, Luton, Gatwick, or London City Airport—you can book taxis to all major airports through our platform.
7. Rules Around Luggage
Taxi drivers in London are generally helpful when it comes to luggage.
- Black cab drivers can’t refuse a fare just because you have a suitcase.
- They will usually help load and unload your bags.
- Pre-booked taxis will know in advance if you have large luggage and can send a suitable vehicle.
If you have more than a couple of large bags or are travelling in a group, make sure to book the right vehicle type. Most private taxi services offer sedans, estates, and MPVs.
8. Lost Property and Ride History
Left your phone or bag in a taxi? Don’t panic.
- For black cabs, contact the TfL Lost Property Office.
- For pre-booked rides, check your ride history in the app or call the company’s support.
Taxi Turbo’s app, for example, keeps a full ride log, so you can easily trace your trip and reconnect with your driver if needed. You can also read our guide on what to do if you lose an item in a taxi.
Final Thoughts
Taking a taxi in London is convenient, safe, and often more comfortable than public transport—especially when you’re traveling with bags, kids, or in a hurry.
Just remember these key rules:
- Know the difference between black cabs and minicabs
- Always pre-book private hire vehicles
- Understand how fares work
- Stick with licensed and trusted providers
- Don’t be shy about asking questions
And if you’re looking for a reliable airport taxi in London or planning a full day of sightseeing, Taxi Turbo has your back—from corporate rides to hourly chauffeur services.
